All worksheets — printable packet

Module 1 · Personal Effectiveness, Reliability & Resilience

Worksheet 1.1 — Work Values & Behaviors

Your turn: complete this for all 5 of your chosen values.

Name: ______________________________

Date: ______________________

The Three-Part Translation

Name — Name the value (e.g., dependability).
Define — Define what it means at work.
Show — Describe what a coworker would see.

Worked Example: Turning “Integrity” Into Action

Value: Integrity
At work, this means: Reporting hours accurately
Someone could see this when: I log breaks honestly

Value

At work, this means

Someone could see this when

Module 1 · Personal Effectiveness, Reliability & Resilience

Worksheet 1.2 — Reliability Self-Check

Now rate your own weakest behavior the same way.

Name: ______________________________

Date: ______________________

Rate Yourself Honestly: Ten Behaviors

Show Up — Attendance, punctuality, preparation.
Follow Through — Instructions, assignments, delays.
Own It — Accepting correction, asking for help, owning mistakes.

Example: One Weak Habit, Ripple Effects

Weakest habit: Communicating delays
Result: Missed calls when running late
Fix: Text supervisor the moment a delay starts

Weakest habit

Result

Fix

Module 1 · Personal Effectiveness, Reliability & Resilience

Worksheet 1.3 — Workday Readiness Planner

Now write your own likely disruption and backup plan.

Name: ______________________________

Date: ______________________

Map Your Pre-Shift Routine

Prepare — Sleep, transportation, tools/PPE, meals, schedule check.
Identify Risk — Name one likely disruption in your routine.
Backup It — Build a specific backup plan for that disruption.

Case Study: Car Won't Start

Disruption: Primary vehicle fails to start
Backup: Rideshare app + coworker's number saved
Result: Still arrives on time, no drama

Disruption

Backup

Result

Module 1 · Personal Effectiveness, Reliability & Resilience

Worksheet 1.4 — Work Response Log & the PAUSE Method

Now log your own real or simulated situation using PAUSE.

Name: ______________________________

Date: ______________________

P-A-U-S-E: Five Steps Under Pressure

Pause / Assess — Avoid reacting immediately; assess what actually happened.
Understand — What can you control in this situation?
Select & Execute — Choose the next best action, then evaluate the result.

Scenario: Harsh Correction From a Supervisor

Impulse: Snap back defensively
PAUSE applied: Breathe, assess facts, ask a question
Professional response: “Got it — I'll fix it now.”

Impulse

PAUSE applied

Professional response

Module 1 · Personal Effectiveness, Reliability & Resilience

Worksheet 1.5 — Feedback-to-Action

Write your own real feedback example using all four fields.

Name: ______________________________

Date: ______________________

Four Steps From Feedback to Fix

Record — Write the feedback exactly as it was said.
Separate — Facts vs. your emotional reaction.
Act — What's in your control? Define one action + success signal.

Worked Example: From Feedback to Action

Feedback received: “Your reports are always late.”
Fact: 2 of last 5 reports were late
My next action: Set a reminder 1 hour early

Feedback received

Fact

My next action

Module 1 · Personal Effectiveness, Reliability & Resilience

Worksheet 1.6 — Reliability in Action

Now draft your own commitment for the next 48 hours.

Name: ______________________________

Date: ______________________

Four Fields to Complete

Choose — One observable reliability action.
Explain — Why it matters to a supervisor.
Prove — Gather evidence, record the result.

Sample: Punctuality Demonstration

Action: Arrive 15 minutes early, three days straight
Evidence: Supervisor's sign-in log, three dates
Result: Praised in team huddle; will keep habit

Action

Evidence

Result

Module 2 · Jobsite Communication, Teamwork & Conflict

Worksheet 2.1 — Listen → Clarify → Confirm

Now practice on your own ambiguous instruction.

Name: ______________________________

Date: ______________________

Three Steps Before You Start Working

Listen — Capture assignment, expected result, sequence, deadline.
Clarify — Ask one sharp question about anything unclear.
Confirm — Repeat it back, agree, and report when done.

Scenario: “Finish Up the West Side”

Listen: Unclear what “finish” or “west side” means
Clarify: “Does that include the trim work too?”
Confirm: “So west wall, trim included, done by 3pm.”

Listen

Clarify

Confirm

Module 2 · Jobsite Communication, Teamwork & Conflict

Worksheet 2.2 — Crew Coordination & Handoff Card

Now write a handoff card for a real or hypothetical task of yours.

Name: ______________________________

Date: ______________________

The Four-Part Handoff Structure

Task & Status — What was assigned; what's actually complete.
Issue — What's incomplete, delayed, or uncertain.
Safety/Quality & Next — What the next worker must know.

Sample: Electrical Rough-In Handoff

Task: Run wiring for east-wing outlets
Status: 8 of 10 outlets wired and tested
Issue / Next: 2 blocked by framing; confirm before finishing

Task

Status

Issue / Next

Module 2 · Jobsite Communication, Teamwork & Conflict

Worksheet 2.3 — Supervisor Status Update

Draft and time your own update — aim for 30 seconds.

Name: ______________________________

Date: ______________________

The Five-Part Update Formula

Assignment & Status — What you were given; where things stand.
Issue & Impact — What's wrong and why it matters.
Need / Next — What you need or plan to do.

Sample 30-Second Update

Assignment / Status: Install trim, unit 4; 70% complete
Issue / Impact: Short 12 feet of trim; unit won't finish today
Need: Can you approve a supply run?

Assignment / Status

Issue / Impact

Need

Module 2 · Jobsite Communication, Teamwork & Conflict

Worksheet 2.4 — CLEAR Conflict Planner

Work through your own real or hypothetical conflict.

Name: ______________________________

Date: ______________________

Check → Listen → Explain → Agree → Refer

Check & Listen — Known vs. assumed facts; what you need to hear.
Explain — The issue and its impact on the work.
Agree / Refer — Next step, or escalate if needed.

Scenario: Two Workers, Conflicting Priorities

Check: Coworker assumed their task was more urgent
Listen: They were told a different deadline than you
Agree: Check with supervisor to confirm real priority

Check

Listen

Agree

Module 2 · Jobsite Communication, Teamwork & Conflict

Worksheet 2.5 — Customer / Resident Communication Practice

Role-play your own acknowledge-and-route response.

Name: ______________________________

Date: ______________________

What You Know, What You Don't, What's Next

Identify — The concern raised, clearly and specifically.
Separate — What you know vs. outside your authority.
Acknowledge & Route — Acknowledge, then name who handles next.

Scenario: “Why Is This Taking So Long?”

Concern: Resident frustrated about construction noise
Acknowledge: “I understand that's disruptive for you.”
Route: “I'll have the site supervisor follow up today.”

Concern

Acknowledge

Route

Module 2 · Jobsite Communication, Teamwork & Conflict

Worksheet 2.6 — Communication in Action

Draft your own commitment for the next 48 hours.

Name: ______________________________

Date: ______________________

Pick a Skill, Then Complete Four Fields

Choose — Instruction-receiving, handoff, update, conflict, or customer talk.
Act — Take the action in a real or simulated setting.
Prove — Gather evidence; record result and improvement.

Sample: Practicing a Clarifying Question

Action: Asked supervisor to clarify a vague deadline
Evidence: Text thread confirming revised due date
Result: Task done right the first time

Action

Evidence

Result

Module 3 · Financial Readiness & Career Stability

Worksheet 3.1 — Paycheck & Compensation Decoder

Now decode your own real or sample pay stub.

Name: ______________________________

Date: ______________________

From Gross Pay to Net Pay

Gross Pay — Total earned before anything is subtracted.
Deductions — Taxes/withholdings, other, and benefits deductions.
Net Pay — What actually lands in your account.

Worked Example: $18/hr, 40 Hours

Gross pay: $720 for the week
Deductions: Taxes, benefits, other — $158 total
Net pay: $562 actually deposited

Gross pay

Deductions

Net pay

Module 3 · Financial Readiness & Career Stability

Worksheet 3.2 — Work-Stable Cash-Flow Planner

Now build your own cash-flow plan for a real or hypothetical job change.

Name: ______________________________

Date: ______________________

Income, Expenses, Stability Costs

Income — Map income by pay date and net amount.
Expenses — Required expenses with actual due dates.
Stability Costs — Transportation, PPE, clothing, childcare, phone.

Case Study: New Job, Longer Commute

Added expense: $200/month gas cost
Stability cost: $60/month work boots and PPE
Backup: Emergency fund + coworker carpool option

Added expense

Stability cost

Backup

Module 3 · Financial Readiness & Career Stability

Worksheet 3.3 — Debt & Credit Action Plan

Complete your own snapshot — this stays private unless you choose to share.

Name: ______________________________

Date: ______________________

Snapshot, Strategy, First Action

Snapshot — Balance, payment, due date, interest for each debt.
Strategy — Choose a payoff strategy and explain why.
First Action — One credit action, one habit, one scam warning.

Sample: Two Small Debts

Debt 1: $400 credit card, $25/month minimum
Debt 2: $150 phone bill, past due
First action: Call provider to set a payment date

Debt 1

Debt 2

First action

Module 3 · Financial Readiness & Career Stability

Worksheet 3.4 — First 90 Days Financial Stability Plan

Draft your own First 90 Days plan for a real or upcoming job.

Name: ______________________________

Date: ______________________

Six Elements of a 90-Day Plan

Income & Costs — Take-home income, commute cost, startup costs.
Risk — Likely disruption and buffer target.
Goal — A career-related financial goal.

Case Study: Starting an Apprenticeship

Startup costs: $300 for tools and boots
Disruption: First paycheck delayed three weeks
Buffer target: $200 saved before day one

Startup costs

Disruption

Buffer target

Module 3 · Financial Readiness & Career Stability

Worksheet 3.5 — Comparing Two Opportunities

Complete your own comparison using two real or hypothetical opportunities.

Name: ______________________________

Date: ______________________

Compare on Seven Factors, Not Just Wage

Pay & Commute — Starting wage, commute, benefits, schedule.
Growth — Training, worker-paid costs, advancement.
Decide — Score both honestly; explain your reasoning.

Case Study: Higher Wage vs. Better Training

Opportunity A: $19/hr, no training, 45-min commute
Opportunity B: $17/hr, paid apprenticeship, 15-min commute
Choice: Opportunity B — long-term value wins

Opportunity A

Opportunity B

Choice

Module 3 · Financial Readiness & Career Stability

Worksheet 3.6 — Money Supports the Mission

Draft your own commitment for the next 48 hours.

Name: ______________________________

Date: ______________________

Commit, Connect, Prove, Reflect

Choose — Budgeting, debt, comparison, or planning action.
Connect — Explain how it supports employment stability.
Prove — Gather evidence; record result and next step.

Sample: Setting Up a Small Buffer

Action: Opened a separate savings account for buffer
Evidence: Bank confirmation, $50 deposit
Result: Less anxiety about unexpected costs

Action

Evidence

Result

Module 4 · Workplace Rights, Systems & Self-Advocacy

Worksheet 4.1 — Workplace ROUTE Map

Apply ROUTE to a real or hypothetical issue of your own.

Name: ______________________________

Date: ______________________

Recognize → Organize → Understand → Take Action → Evaluate

Recognize & Organize — What issue needs addressing; what facts are known/missing.
Understand — Who handles this, what policy applies.
Take Action & Evaluate — Act, then assess needed follow-up.

Scenario: Double-Booked Shift

Recognize: Schedule shows conflicting shift assignments
Organize: Confirmed with two coworkers, unclear who's right
Take Action: Contact scheduling; confirm correction posted

Recognize

Organize

Take Action

Module 4 · Workplace Rights, Systems & Self-Advocacy

Worksheet 4.2 — FACT Documentation

Draft a FACT entry for a real or hypothetical situation.

Name: ______________________________

Date: ______________________

Facts → Actions → Contacts → Time

Facts — What you directly observed, heard, or did.
Actions & Contacts — Action taken; who was involved.
Time — When exactly it happened.

Scenario: Unsecured Ladder Observed

Facts: Ladder unsecured near active walkway, 9:15am
Actions: Moved ladder, notified site lead immediately
Contacts / Time: Site lead Maria Lopez; Tuesday 9:15am

Facts

Actions

Contacts / Time

Module 4 · Workplace Rights, Systems & Self-Advocacy

Worksheet 4.3 — Workplace Interaction & Follow-Up Log

Start a log for a real or hypothetical unresolved issue.

Name: ______________________________

Date: ______________________

Log Every Contact Point

Contact — Date/time, issue, person or office, method.
Exchange — Facts communicated, information received, action promised.
Status — Your next action, follow-up date, Pending/Resolved/Escalated.

Scenario: Missing Overtime Pay

Contacted: Payroll office, by email, March 3
Promised action: Review within 5 business days
Status: Pending until confirmed; follow up March 10

Contacted

Promised action

Status

Module 4 · Workplace Rights, Systems & Self-Advocacy

Worksheet 4.4 — Barrier & Entry Point Map

Classify a real or hypothetical barrier of your own.

Name: ______________________________

Date: ______________________

Classify Before You Contact Anyone

Personal / Workplace — Within your control, or a supervisor/coworker issue.
Supportive Services — Outside resources may help.
Specialized Rights — Needs expert input or more information.

Scenario: Shift Conflicts With Childcare Hours

Category: Program/supportive services
Why: Outside resources exist for childcare assistance
First contact: Local workforce support office

Why

First contact

Module 4 · Workplace Rights, Systems & Self-Advocacy

Worksheet 4.5 — Professional Request Planner

Draft a real or hypothetical professional request.

Name: ______________________________

Date: ______________________

Situation → Facts → Need → Request → Follow-Up

Situation & Facts — Describe briefly; list relevant facts.
Need — State exactly what you need.
Request & Follow-Up — Make a specific ask; confirm follow-up.

Scenario: Needing a Shift Swap

Situation: Medical appointment conflicts with Tuesday shift
Request: Swap Tuesday for Thursday this week only
Follow-up: Confirm by end of day Friday

Situation

Request

Follow-up

Module 4 · Workplace Rights, Systems & Self-Advocacy

Worksheet 4.6 — Rights or Routine?

Classify a set of practice scenarios and explain your reasoning aloud.

Name: ______________________________

Date: ______________________

Five Possible Classifications

Routine — Normal, resolvable directly.
Rights or Safety — Needs formal process or urgent escalation.
Barrier / Unclear — Supportive-service barrier or needs more info.

Quick Classification Practice

Schedule mix-up: Routine workplace issue
Repeated unsafe equipment use: Immediate safety issue
Unclear pay deduction: Needs more information

Schedule mix-up

Repeated unsafe equipment use

Unclear pay deduction

Module 4 · Workplace Rights, Systems & Self-Advocacy

Worksheet 4.7 — Know Where to Go

Draft your own commitment for the next 48 hours.

Name: ______________________________

Date: ______________________

Identify, Contact, Act, Follow Up

Identify — The correct contact or resource for your issue.
Act — Reach out, document, or request.
Follow Up — Record the result; note follow-up needed.

Sample: Resolving a Timecard Error

Correct contact: Payroll office, identified via ROUTE
Action taken: Emailed with FACT-documented details
Result: Correction confirmed within 3 business days

Correct contact

Action taken

Result

Module 5 · Trade & Clean-Energy Career Readiness

Worksheet 5.1 — Career Pathway Map

Draft your own Career Pathway Map for a real target occupation.

Name: ______________________________

Date: ______________________

Entry to Long-Term, Mapped Out

Entry — Requirements, training route, credentials.
Roles — Starting role, next role, long-term possibilities.
Gaps & Actions — Your strengths, current gaps, three next actions.

Sample: Entry-Level to Journeyman Electrician

Starting role: Apprentice; Next role: journeyman electrician
Strength: Hands-on mechanical aptitude
Gap: No OSHA 10 certification yet

Starting role

Strength

Gap

Module 5 · Trade & Clean-Energy Career Readiness

Worksheet 5.2 — Opportunity Verification

Verify a real opportunity you're considering or a sample provided.

Name: ______________________________

Date: ______________________

Ten Questions Before You Commit

Basics — Employer/provider, type, is training paid.
Value — Starting wage, credential issuer, costs.
Process — Entry requirements, application, advancement.

Sample: Solar Installer Training Offer

Type: Paid apprenticeship; $16/hr starting wage
Credential: NABCEP-aligned, accredited provider
Unanswered: Exact apprenticeship completion timeline

Type

Credential

Unanswered

Module 5 · Trade & Clean-Energy Career Readiness

Worksheet 5.3 — Résumé Targeting Sheet

Complete a targeting sheet for a real job posting.

Name: ______________________________

Date: ______________________

Requirement → Truthful Evidence

List — Each key requirement from the target job.
Match — Truthful, verifiable evidence for each.
Add — Credentials and transferable skills.

Sample: Matching Requirements to Evidence

Requirement: Comfortable working at heights
Evidence: Two years roofing experience, no incidents
Transferable skill: Restaurant shift lead, fast-paced teamwork

Requirement

Evidence

Transferable skill

Module 5 · Trade & Clean-Energy Career Readiness

Worksheet 5.4 — START Interview Evidence Bank

Draft one story now and plan to complete the remaining four.

Name: ______________________________

Date: ______________________

Situation → Task → Action → Result → Transfer

Situation & Task — Set the scene; what you were responsible for.
Action & Result — What you specifically did; what happened.
Transfer — What it shows about future performance.

Sample Story: Covering a Coworker's Shift

Situation/Task: Coworker's family emergency mid-shift
Action: Reprioritized my work, finished both safely
Transfer: Shows I stay flexible under real pressure

Situation/Task

Action

Transfer

Module 5 · Trade & Clean-Energy Career Readiness

Worksheet 5.5 — First-Day Readiness Checklist

Complete your own checklist for an upcoming or hypothetical first day.

Name: ______________________________

Date: ______________________

Confirm These Before Day One

Logistics — Reporting location, time, supervisor contact.
Gear — Route, backup transport, clothing, PPE, tools.
Procedures — Timekeeping, phone-use, call-off procedure.

Sample: Confirmed and Unconfirmed Items

Confirmed: Reporting location, PPE, supervisor contact
Still unconfirmed: Exact timekeeping app to use
Action: Text supervisor this week to confirm

Confirmed

Still unconfirmed

Action

Module 5 · Trade & Clean-Energy Career Readiness

Worksheet 5.6 — Career Opportunity Tracker

Start your own tracker with real opportunities in progress.

Name: ______________________________

Date: ______________________

One Row Per Opportunity

Identify — Employer/program and position applied for.
Track Dates — Deadline, date applied, follow-up date.
Act — Current status and next action.

Sample Tracker Entries

Opportunity A: Applied, follow-up in 5 days
Opportunity B: Interview scheduled, confirm attire
Opportunity C: Deadline passed, mark closed

Opportunity A

Opportunity B

Opportunity C

Module 5 · Trade & Clean-Energy Career Readiness

Worksheet 5.7 — 12-Month Career Advancement Plan

Draft your own 12-month plan using your Lesson 1 pathway map.

Name: ______________________________

Date: ______________________

Milestones, Skills, Credentials, Evidence

Milestones — 30-day, 90-day, 6-month, 12-month.
Needs — Skills, credentials, contacts, barriers.
Evidence — What proves you're really progressing.

Sample: Apprentice to Advancing Electrician

30-day: Complete OSHA 10 certification
90-day: Request feedback from lead electrician
6-month/12-month: Pass evaluation; on track for advancement

30-day

90-day

6-month/12-month

Module 5 · Trade & Clean-Energy Career Readiness

Worksheet 5.8 — Move the Career Forward

Draft your own commitment for the next 48 hours.

Name: ______________________________

Date: ______________________

Act, Connect, Prove, Plan Next

Act — Choose an action tied to your career goal.
Connect — Explain which goal it directly supports.
Prove — Gather evidence; record result and next action.

Sample: Completing an OSHA 10 Module

Action: Finished module 1 of OSHA 10 course
Goal supported: 30-day milestone from advancement plan
Next action: Complete module 2 within one week

Action

Goal supported

Next action

Module 6 · Digital Workplace Skills & Documentation

Worksheet 6.1 — Digital Workplace Readiness Check

Complete your own readiness check and circle your biggest gap.

Name: ______________________________

Date: ______________________

Rate Yourself: Yes or Needs Attention

Access — Email, account recovery, MFA.
Files — Locate downloads, upload, cloud storage.
Tools — Calendar events, approved backup device.

Sample Self-Assessment

Confident: Email, uploading photos
Needs attention: Using MFA, recovering a locked account
Biggest need: Account recovery process

Confident

Needs attention

Biggest need

Module 6 · Digital Workplace Skills & Documentation

Worksheet 6.2 — Professional Digital Communication

Draft a real or hypothetical message and run it through the checklist.

Name: ______________________________

Date: ______________________

Draft, Then Check Before Sending

Draft — Recipient, subject, purpose, facts, request.
Check — Correct recipient, clear subject, dates checked.
Confirm — Professional tone, authorized information only.

Sample Professional Message

Recipient/Subject: Warehouse coordinator; Materials for Unit 4
Facts: 12 feet short, job due Friday
Pre-send check: All six items confirmed

Recipient/Subject

Facts

Pre-send check

Module 6 · Digital Workplace Skills & Documentation

Worksheet 6.3 — Digital Documentation Practice

Draft a documentation entry for a real or hypothetical completed task.

Name: ______________________________

Date: ______________________

Project, Filename, Location, Status

Name & Locate — Consistent filename; correct folder.
Status — Work completed; current status.
Attach & Next — Any issue, attachment/photo, next step.

Sample Documentation Entry

Filename: 2024-03-12_UnitB_Trim_Complete.pdf
Status: Complete, photo attached showing final work
Next step: Awaiting inspector sign-off

Filename

Status

Next step

Module 6 · Digital Workplace Skills & Documentation

Worksheet 6.4 — Workplace Spreadsheet Practice

Build a spreadsheet for a real or hypothetical materials list.

Name: ______________________________

Date: ______________________

Item, Quantity, Cost, Difference

List — Item, quantity needed, quantity available.
Calculate — Difference and total projected cost.
Act — Identify shortage and needed action.

Sample Materials Tracker

Item: Baseboard trim; needed 40ft, available 28ft
Shortage cost: 12 ft short at $2/ft = $24
Action needed: Order 12 more feet today

Item

Shortage cost

Action needed

Module 6 · Digital Workplace Skills & Documentation

Worksheet 6.5 — Digital Project Tracker

Build a tracker for a real or hypothetical multi-task project.

Name: ______________________________

Date: ______________________

Task, Owner, Due Date, Dependency, Next

Assign — Task and owner.
Track — Due date, status, dependency.
Act — Define next action for each task.

Sample Project Tracker

Task 1: Wire outlets; owner Jordan; blocked by framing
Task 2: Framing; owner Alex; due Wednesday
Next action: Confirm framing timeline with lead

Task 1

Task 2

Next action

Module 6 · Digital Workplace Skills & Documentation

Worksheet 6.6 — Digital Status & Handoff Report

Draft a status report for a real or hypothetical task in progress.

Name: ______________________________

Date: ______________________

COMPLETE, ACTIVE, BLOCKED, NEXT

Complete / Active — What's finished; what's in progress.
Blocked — What's preventing progress, and why.
Next — Files attached, responsible person, deadline.

Sample Status Report

Complete/Active: Rough wiring 8 of 10; finishing final 2 today
Blocked: Waiting on framing for outlets 9-10
Next: Photo attached; responsible framing crew; Friday

Complete/Active

Blocked

Worksheet 6.7 — One-Slide Project Update Planner

Plan a one-slide update for a real or hypothetical project.

Name: ______________________________

Date: ______________________

Project, Status, Key Number, Issue, Next

Name & Status — The project; current status in one line.
Key Number — Choose one data point that tells the story.
Issue & Next — Main issue and the next step.

Sample One-Slide Plan

Project/Status: Unit B electrical rough-in; 80% complete
Key number: 12 feet of trim short
Issue/Next: Framing delay; material ordered, ETA Friday

Project/Status

Key number

Issue/Next

Module 6 · Digital Workplace Skills & Documentation

Worksheet 6.8 — Use Technology to Move Work Forward

Draft your own commitment for the next 48 hours.

Name: ______________________________

Date: ______________________

Choose a Tool, Then Complete Four Fields

Choose — A digital tool and its purpose.
Use — On a real or realistic task.
Prove — Gather evidence; record result and learning.

Sample: Using a Digital Project Tracker

Tool/Purpose: Shared spreadsheet; coordinate a 3-person task list
Evidence: Screenshot of completed tracker
Result: No missed tasks; team finished on schedule

Tool/Purpose

Evidence

Result

Module 7 · Safety Culture, Quality & Project Execution

Worksheet 7.1 — Safety Communication & Escalation Card

Draft a safety escalation card for a real or hypothetical hazard.

Name: ______________________________

Date: ______________________

Condition, Facts, Procedure, Contact, Action

Condition & Facts — What's observed; what's known/unknown.
Contact — Who to contact; exactly what you'd say.
Act & Document — Immediate action, documentation, follow-up.

Scenario: Scaffold Missing Guardrail

Condition: Guardrail missing, second-level scaffold, 10am
Contact: Site safety officer: 'Guardrail missing, level 2.'
Immediate action: Cordoned off area, documented, followed up

Condition

Contact

Immediate action

Module 7 · Safety Culture, Quality & Project Execution

Worksheet 7.2 — Quality Verification Report

Verify a real or hypothetical task against an actual standard.

Name: ______________________________

Date: ______________________

Task, Standard, Variance, Communication

Identify — The task or product being checked.
Compare — Standard/SOP/checklist and any variance.
Communicate — Decide what should be reported.

Sample Verification Report

Task/Standard: Bathroom tile, unit 3; 1/8-inch spacing SOP
Variance: Two tiles spaced at 1/4 inch
Communicated: Flagged to lead before grout

Task/Standard

Variance

Communicated

Module 7 · Safety Culture, Quality & Project Execution

Worksheet 7.3 — Basic Project Plan

Build a basic project plan for a real or hypothetical project.

Name: ______________________________

Date: ______________________

Tasks, Sequence, Dependencies

List — Every task required for the project.
Sequence — The correct order of tasks.
Connect — Which tasks depend on others.

Sample Project Plan: Kitchen Update

Task 1: Demo old cabinets (no dependency)
Task 2: Electrical rough-in (depends on demo)
Task 3/4: Install cabinets; final inspection (all prior tasks)

Task 1

Task 2

Task 3/4

Module 7 · Safety Culture, Quality & Project Execution

Worksheet 7.4 — Problem-Solving Record

Document a real or hypothetical problem you've encountered and solved.

Name: ______________________________

Date: ______________________

Problem, Standard, Evidence, Improvement

Describe — The problem encountered clearly.
Verify — Standard/process followed; evidence and result.
Improve — What you'd do differently next time.

Sample: Wrong Fixture Delivered

Problem: Delivered fixture didn't match spec sheet
Evidence: Photo comparison sent to supervisor
Improvement: Verify delivery against spec before installing

Problem

Evidence

Improvement

Module 7 · Safety Culture, Quality & Project Execution

Worksheet 7.5 — Preliminary Estimate & Budget Check

Identify a real or hypothetical cost driver from your own work.

Name: ______________________________

Date: ______________________

One Driver Usually Dominates

Identify — The main cost driver or constraint.
Consider — Materials, labor hours, equipment, delays.
Communicate — What should be reported as a result.

Sample: Rework Driving Up Labor Cost

Main driver: Repeated rework on wiring inspection
Constraint: Each rework adds 4 hours of labor cost
Result: Process change reduced future rework

Main driver

Constraint

Result

Module 7 · Safety Culture, Quality & Project Execution

Worksheet 7.6 — Project Closeout Status

Complete a closeout report for a real or hypothetical project.

Name: ______________________________

Date: ______________________

COMPLETE, ACTIVE, BLOCKED, IMPACT, NEXT

Complete / Active — What's finished; what's ongoing.
Blocked / Impact — What's preventing progress; what it affects.
Next — What happens next, and who owns it.

Sample Closeout Report

Complete: Cabinets, countertops, plumbing fixtures
Blocked/Impact: Inspection delayed a week; Impact: Schedule
Next: Confirm new inspection date

Complete

Blocked/Impact

Worksheet 7.7 — Crew Challenge Reflection

Write your own reflection on a completed crew challenge or simulation.

Name: ______________________________

Date: ______________________

Connect the Challenge to Every Module

Foundations — Reliability, communication, financial skills used.
Advocacy & Career — Self-advocacy and career skills that came up.
Execution — Digital, safety, and quality skills shown.

Sample Reflection

Relied on most: PAUSE method during a heated moment
Needs work: Clearer handoff communication
Overall: Reliability and communication carried the team

Relied on most

Needs work

Overall

Module 7 · Safety Culture, Quality & Project Execution

Worksheet 7.8 — Improve the Work

Complete your own final demonstration.

Name: ______________________________

Date: ______________________

Choose an Action Area, Then Prove It

Choose — Checklist, quality, problem-solving, or scheduling.
Follow — The relevant standard or process.
Prove — Evidence, result, and one improvement.

Sample: A Completed Quality Verification

Action area: Quality verification on a real task
Evidence: Signed verification report, photo included
Improvement: Double-check spacing before final sign-off

Printable worksheet packet

The Three-Part Translation

Worked Example: Turning “Integrity” Into Action

Value

At work, this means

Someone could see this when

Rate Yourself Honestly: Ten Behaviors

Example: One Weak Habit, Ripple Effects

Weakest habit

Result

Fix

Map Your Pre-Shift Routine

Case Study: Car Won't Start

Disruption

Backup

Result

P-A-U-S-E: Five Steps Under Pressure

Scenario: Harsh Correction From a Supervisor

Impulse

PAUSE applied

Professional response

Four Steps From Feedback to Fix

Worked Example: From Feedback to Action

Feedback received

Fact

My next action

Four Fields to Complete

Sample: Punctuality Demonstration

Action

Evidence

Result

Three Steps Before You Start Working

Scenario: “Finish Up the West Side”

Listen

Clarify

Confirm

The Four-Part Handoff Structure

Sample: Electrical Rough-In Handoff

Task

Status

Issue / Next

The Five-Part Update Formula

Sample 30-Second Update

Assignment / Status

Issue / Impact

Need

Check → Listen → Explain → Agree → Refer

Scenario: Two Workers, Conflicting Priorities

Check

Listen

Agree

What You Know, What You Don't, What's Next

Scenario: “Why Is This Taking So Long?”

Concern

Acknowledge

Route

Pick a Skill, Then Complete Four Fields

Sample: Practicing a Clarifying Question

Action

Evidence

Result

From Gross Pay to Net Pay

Worked Example: $18/hr, 40 Hours

Gross pay

Deductions

Net pay

Income, Expenses, Stability Costs

Case Study: New Job, Longer Commute

Added expense

Stability cost

Backup

Snapshot, Strategy, First Action

Sample: Two Small Debts

Debt 1

Debt 2

First action

Six Elements of a 90-Day Plan

Case Study: Starting an Apprenticeship

Startup costs

Disruption