Module 1 · Personal Effectiveness, Reliability & Resilience
Worksheet 1.4 — Work Response Log & the PAUSE Method
Now log your own real or simulated situation using PAUSE.
Name: ______________________________
Date: ______________________
P-A-U-S-E: Five Steps Under Pressure
- Pause / Assess — Avoid reacting immediately; assess what actually happened.
- Understand — What can you control in this situation?
- Select & Execute — Choose the next best action, then evaluate the result.
Scenario: Harsh Correction From a Supervisor
- Impulse: Snap back defensively
- PAUSE applied: Breathe, assess facts, ask a question
- Professional response: “Got it — I'll fix it now.”