Module 2 · Jobsite Communication, Teamwork & Conflict
Worksheet 2.4 — CLEAR Conflict Planner
Work through your own real or hypothetical conflict.
Name: ______________________________
Date: ______________________
Check → Listen → Explain → Agree → Refer
- Check & Listen — Known vs. assumed facts; what you need to hear.
- Explain — The issue and its impact on the work.
- Agree / Refer — Next step, or escalate if needed.
Scenario: Two Workers, Conflicting Priorities
- Check: Coworker assumed their task was more urgent
- Listen: They were told a different deadline than you
- Agree: Check with supervisor to confirm real priority